Privacy policy

Last updated: December 23, 2025

allvendia operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). allvendia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details such as your name, billing address, shipping address, email address, and phone number.
Financial information such as payment method details, transaction records, payment confirmations, and other payment-related information (processed securely by third-party payment providers).
Account information such as your username, password, preferences, and settings.
Transaction information including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your order history.
Communications including information you provide when contacting customer support or otherwise communicating with us.
Device information such as IP address, browser type, operating system, device identifiers, and network information.
Usage information relating to how you interact with the Services, including pages viewed, links clicked, and time spent on the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, such as when you create an account, place an order, subscribe to communications, or contact us.
Automatically, through your use of the Services, including through cookies, pixels, and similar tracking technologies.
From service providers who perform services on our behalf.
From partners or third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Customize, and Improve the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, send service-related notifications, enable reviews, remember preferences, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications by email, SMS, or other channels, and to display advertisements based on your interactions with the Services, where permitted by law.

Security and Fraud Prevention

To authenticate accounts, process secure payments, detect and prevent fraud or unauthorized activity, and protect the safety and integrity of our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal and Compliance Purposes

To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

To service providers and vendors who perform services on our behalf, such as hosting, payment processing, analytics, marketing, customer support, fulfillment, and shipping.
To business and marketing partners to provide advertising and promotional services, in accordance with applicable law and their own privacy policies.
When you direct us or consent to share information, such as for shipping products or interacting with third-party tools or integrations.
To affiliates or entities within our corporate group.
In connection with a business transaction such as a merger, sale of assets, or bankruptcy.
To comply with legal obligations, enforce policies, or protect the rights, safety, and property of allvendia, our users, or others.

Third-Party Service Providers

We use third-party service providers to operate and improve our Services. These providers may process personal information on our behalf for purposes such as hosting, payments, analytics, marketing, fraud prevention, customer support, and order fulfillment.

These service providers are authorized to use personal information only as necessary to perform services for us and are required to protect your information in accordance with applicable laws.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access or know what personal information we hold about you
Right to request deletion of your personal information
Right to correct inaccurate personal information
Right to data portability
Right to opt out of targeted advertising or data sharing, where applicable

You may also unsubscribe from marketing communications at any time using the link provided in our emails. We may still send non-promotional messages related to your account or orders.

We may need to verify your identity before processing certain requests.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

If you have any questions about this Privacy Policy, please contact us:

Email: support@allvendia.com
Website: allvendia.com